Debit connected accounts

At times, your platform might need to collect funds from your connected accounts:

• To charge the connected account directly for products or services
• To recover funds for a previous refund
• To make other adjustments to connected account balances (for example, to correct an error)

When your platform is responsible for negative balances, such as with Express and Custom connected accounts, you can debit a connected account’s Stripe balance, transferring funds to your platform balance.

This creates a Transfer on the connected account and a Payment on the platform account.

Requirements

This functionality is only supported for connected accounts where your platform is responsible for negative balances, including Express and Custom accounts. Additionally:

• Using Account Debits incurs an additional cost.
• Using Account Debits requires getting legally binding consent from your connected accounts.
• Both your platform and the connected account must be in the same region (for example, both are in Japan).
• The currency value must match the default currency of the connected account.
• Debiting an account can’t make the connected account balance become negative.
• The maximum amount is 100,000 USD (or equivalent in your currency).

Availability

Account debits are available for platforms and connected accounts according to whether they’re in the same region (domestic) or cross-border regions (international).

Domestic availability

You can use account debits when the platform and connected account are both in one of the following regions:

• Americas: US, CA
• Asia Pacific: JP, AU, HK, NZ
• Europe: SEPA countries (EU and UK)

International availability

You can use cross-border account debits when the platform and connected account match the following corridors:

If you’re interested in other regions, contact our sales team.

Charge a connected account