Perform searches in the Dashboard

Use Dashboard’s search to find important resources, and navigate across different Stripe resources, like connected accounts, customers, invoices, payouts, and products.

When you perform a search, the top results appear immediately. View all of the matches by clicking View all results or pressing Enter. From the resulting groups of search results, click View all to see an expanded display with column headings, some of which provide sorting options.

Get started

Use different pieces of information as search terms:

• The last four digits of a card or account number (4242).
• The payment method type (iDEAL).
• The business name of a connected Stripe account (Rocketship).
• The email receipt number (1817-9523).

For searches that require dates, you can use different formats, like 08/22, 2020-07-12, or last week. Use object identifiers (dispute ID) to take you directly to the object you’re looking for. No additional context is necessary for most searches. The Dashboard automatically looks for the most relevant information based on your search query. You can make use of search filters and operators for more granular control.

Search filters and operators

By default, the Dashboard looks for values that match your search term in the most logical fields within objects. (For example, it’ll look for an email address in the email field or an object description.) You can use filters and operators to further refine your searches. The more terms you provide in your search query, the fewer the number of results.

Combine and negate search terms

Use more than one search term to narrow down your search. You can also negate any search filter with a hyphen (-) so that matches for it aren’t included.

To search for an entire phrase, use quotation marks. For example, “Stripe Shop” provides matches for that full phrase, but Stripe Shop searches the words Stripe and Shop separately.

Metadata searches

You can search for metadata that you added to objects that support it. For example, you can find documents that have metadata key order_id with corresponding metadata value xyn712 using any of the following search queries:

• xyn712
• order_id:xyn712
• metadata:xyn712
• metadata:order_id=xyn712

Search across an organization

After you add multiple Stripe accounts to an organization, your team members can search across all of the accounts they have access to in it. By default, searches display results from all of these accounts. If a team member is viewing the Dashboard from in an account, there’s an option in the search dropdown to only search within that account.

Best practices

Many searches can be performed with a single search term. Use something that would be fairly specific, such as a name or email address. If you’re seeing too few results, make the search term less specific. If there are too many results, include additional terms, one at a time.

Use a wider range of values when using dates or amounts as search terms. Currency conversions and time zone differences between you and your customer are a common source of confusion when looking up information about a payment. In these cases, additional search terms or even different ones altogether can help.