From integration to optimization: How support plans drive results for platforms

Growing platform economies

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A payment flow that’s costing more than it should. An authorization rate that could be higher. A feature that’s been sitting unused. Businesses on Stripe that work with their technical account managers (TAMs) often find optimizations hiding in plain sight. Hear from a panel of users and a TAM about fixes that made measurable differences—and how they found them.

Speakers

Uhriel Bedoya, Director of Payment Operations, Clio
Julia Rapoch, Director, Payments, Practice Better
Tony Vardiman, VP, Global Payments and Operations, Cloudbeds
Tony Petrossian, Head of Risk and Support, Stripe

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