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Under one roof: Unifying the guest experience

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Guests don’t think in channels. They book online, check in at a kiosk, order room service from their phone, and expect it all to feel like one experience. Hear how hospitality and travel businesses are unifying their financial infrastructure to meet customer expectations, boost revenue, and adapt for the rise of AI-assisted guest journeys.

Speakers

Paolo Dona, Chief Information Officer, Staycity Group
Peter Hammer, Managing Director, Global Travel and Hospitality Industry Lead, Slalom
James Lemon, Global GTM Lead, Hospitality and Travel, Stripe

Opening remarks and product keynote

Turning disputes into recovered revenue

See what's next. Sessions 2027 will go deeper on the ideas and technologies reshaping commerce—with more programming and more ways to connect. Register with code S27ONDEMAND to get an additional $200 off early-bird admission.

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